FAQS

Do you provide the padlocks?

Should I be worried about condensation issues and my items getting wet?

You must purchase your own padlock for your storageunits. We do have padlocks available at our office location for purchase.

 

Our mini storage units were built with this issue in mind. Our units have a foam structure underneath the concrete floor to help with condensation and weather issues.

What padlock should I use?

                       We reccomend using a disc lock because they are

                      resiliently strike-proof, drill-proof and pick-proof.

                      They have a thickly built outershell that fits tightly 

                      around your storage unit door latch, making it

                      difficult for anyone to jam bolt-cutters into the lock.

What is the late fee policy?

Our system automatically adds a $10 late fee after the 15th day of the month.

What methods of payment do you offer?

Mailed to our office : 6640 State Highway 13 South, Wisconsin Rapids, WI 54494

Call in to our office : 715 - 325 - 7867

Drop box located right next to our Hwy 13 South office door

Drop box located at our Mega Storage location (right side of CCLS)

Auto Payment: For your convenience, we will run your credit/debit card on the 1st or 2nd day of the month and you will automatically get the $5 discount.

ACH Withdrawal

 

Are there specific items that I cannot store inside my storage unit?

There are some items which should never be placed in a storage unit. Among them are items such as: live or dead animals, perishables, explosives and all flammable liquids and fuels.

Do you offer any sort of discount on the rental of a storage unit?

We do offer a $5 discount on your rental amount if your rent is received on or before the first of each month.

Do I have to pay a security deposit and if so

is the security deposit refundable?

A security deposit equal to one month's rent is required on all units.
All deposits are 100% refundable upon vacating your unit (see lease)

The security deposit is refundable after we receive a fourteen day written

notice that you are vacating, and you completely clean out and

broom sweep your unit.

Do you prorate rent upon move out and move in?

Upon move outs we do not pro-rate the rental amount. If you plan to be in the unit for even just a few days the total rent for that month will be due.

Upon move ins we do pro-rate the rent from the day you are signing the lease until the last day of that month.

Do you ever hold storage auctions?

We do have storage auctions quite frequently. You can call our office to be put on our contact list as well as check out our website and billboard for upcoming storage auction dates.